REFUND POLICY
RETURNS
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If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Refunds (if applicable)
Refunds are issued only in the case of damaged products or products out of stock.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of paying within “7” business days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ausetsgarden.com and send your item to: 117 W. Central Blvd, #100, Leonia, NJ, 07605, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, which will notify them of your return.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ausetsgarden.com and send your item to: 117 W. Central Blvd, #100, Leonia, NJ, 07605, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, which will notify them of your return.