We fundamentally believe you will be thrilled with the products you purchase from the Auset's Garden. That’s because we go out of our way to ensure that they’re designed and created with the best ingredients. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
For any unused and undamaged product, simply return it unused in it's original packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:
- Products can be returned only in the country or region in which they were originally purchased.
- The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.
- In the case of items returned with a gift receipt, Auset's Garden will offer you an Auset's Garden Gift Card.
- Opened products cannot be returned at this time due to Covid concerns.